FAQ

FAQ

Find answers for common questions about Transparency. If you cant find an answer, contact us and we will be happy to help.

Most Common FAQs

We offer all in one lanuage service such as interpretation, translation services with advanced software and standardized quality assurance procedures according.

What types of interpretation are offered by language interpretation services?
We offer in person interpretation, phone and video interpretation for different settings such as medical, legal, social, business, insurances, etc. Various modes of interpretation, including consecutive interpretation (speaker pauses for translation), simultaneous interpretation (translation occurs simultaneously with the speaker's speech), and sight translation (translation of written text into spoken language).
What languages do you offer translation services for?
We offer translation services for a wide range of languages including but not limited to Spanish, Mandarin Chinese, Hindi, Arabic, French, Russian, Bengali, Portuguese, Urdu, Indonesian, German, Japanese, Swahili, Punjabi, Telugu, Marathi, Tamil, Turkish, Italian, Vietnamese, Korean, Cantonese Chinese, Persian (Farsi), Polish, Ukrainian, Filipino (Tagalog), Malay/Indonesian (Bahasa), and many more. We have a network of professional translators proficient in various languages to meet our clients' diverse needs.
What languages are supported by language interpretation services?
We support a wide range of languages, including commonly spoken ones like English, Spanish, Mandarin, French, Arabic, and many others, based on the expertise of their interpreters.
What types of documents do you translate?
We translate a wide variety of documents including legal documents, business documents, technical documents, medical documents, academic papers, websites, marketing materials, and more. No matter the subject matter or format, we have the expertise to handle diverse translation projects.
How can I access a language interpretation service?
You can access a language interpretation service through online platforms, mobile apps, or by contacting interpretation agencies directly. Some services offer on-demand interpretation, while others require scheduling in advance.
Do you provide certified translations for official documents?
Yes, we offer certified translations for official documents such as birth certificates, marriage certificates, academic transcripts, legal contracts, and more. Our certified translations are accepted by authorities, government agencies, and educational institutions worldwide. Our translators are experienced in providing accurate and reliable certified translations that meet the requirements of official organizations.
Are language interpretation services available 24/7?
We operate 24/7 to accommodate global communication needs for over the phone interpretation, while others languages may have limited availability based on hours of operation. It's important to check with the service provider for their availability.
How do you handle specialized or technical translations in niche industries?
We have a team of translators with expertise in various specialized fields and industries such as legal, medical, technical, financial, marketing, and more. Our translators undergo rigorous training and possess relevant experience and knowledge in their respective fields. We also provide ongoing professional development opportunities to ensure our translators stay updated with the latest terminology and industry standards.
Are interpreters provided by Transparency Language certified and qualified?
We work with certified and qualified interpreters who have undergone rigorous training and certification processes. It's essential to choose a reputable service provider that ensures the competency and professionalism of its interpreters.
How do you handle confidential information and sensitive documents?
We take the confidentiality and security of our clients' information very seriously. Our translators are bound by strict confidentiality agreements, and we have robust security measures in place to protect sensitive data. We also offer options for encrypted file transfer and secure communication channels to ensure the privacy of our clients' information.
What languages do you provide for onsite and video interpretation?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
Can you accommodate large-scale translation projects or tight deadlines?
Yes, we have the capacity and resources to handle large-scale translation projects as well as tight deadlines. Our project management team works closely with clients to assess their needs, allocate appropriate resources, and develop a customized workflow to ensure efficient and timely delivery of translations. We leverage technology and automation to streamline the translation process and maximize productivity without compromising on quality. Additionally, we have a network of translators and linguists worldwide, allowing us to scale up our operations to meet the demands of large-scale projects or tight deadlines.
What is the cancellation policy for the interpretation?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
How do you ensure the quality and accuracy of translations?
We have a rigorous quality assurance process in place to ensure the accuracy and quality of translations. This includes employing professional translators who are native speakers or highly proficient in the target language, utilizing advanced translation tools and technologies, implementing multiple rounds of proofreading and editing, and adhering to industry standards and best practices.
How fast can you find an interpreter for onsite?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
What is your turnaround time for translation projects?
The turnaround time for translation projects depends on various factors such as the length and complexity of the document, the language pair, and the client's specific requirements. We strive to deliver translations in a timely manner while maintaining high-quality standards. We work closely with our clients to establish realistic deadlines and ensure prompt delivery of translations.
How Transparency keep the client information privacy?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
How do you handle revisions or modifications to translated documents?
We offer revision and modification services to ensure client satisfaction with the final translated documents. If a client requires any changes or revisions, we work closely with them to understand their feedback and make the necessary adjustments promptly. Customer satisfaction is our top priority, and we strive to deliver translations that meet or exceed our clients' expectations.
Do we need special equipment to access on-demand interpreter?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
What are your pricing and payment terms?
Our pricing depends on various factors such as the language pair, the complexity of the document, the turnaround time, and any additional services required. We offer competitive pricing and flexible payment terms to accommodate our clients' budget and preferences. We provide detailed quotes upfront, so our clients know exactly what to expect in terms of cost.
What is included in the price of the translation?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
How does Transparency pricing for services?
Legal entities settle the invoice upon the completion of the translation services. The payment period is 10 days unless otherwise agreed. Individuals settle the invoice before the translation. The service can be settled through PayPal, e-banking, or as usual with a payment slip. Translation services begin immediately after receiving the payment or the payment receipt sent to us via e-mail.

Here to Help Your Every Business Need

Choose the right translation service that fits to your needs and receive your offer instantly. Professional translation requires expertise and specialization in challenging areas such as legal, academic, technical, engineering and medical, where the accuracy of the target delivery is of vital importance.

Contact Us